| Platform expertise | Guidewire InsuranceSuite or InsuranceNow, Duck Creek Policy/Billing/Claims, or Majesco P&C or L&A core suites | Each platform has its own configuration model, tooling, and release behavior |
| Module depth | PolicyCenter, BillingCenter, ClaimCenter or their Duck Creek and Majesco equivalents | Policy, billing, and claims require different domain and configuration knowledge |
| Configuration and development | Gosu, PCF, product model (Guidewire); Author, Manuscripts, Express, TransACT, .NET/C# (Duck Creek); Majesco configuration tools | Senior consultants must build, not only specify |
| Rating and forms | Rating algorithms and tables, rate routines, forms inference and generation | Rating and forms errors create premium leakage and regulatory exposure |
| Integrations | REST/SOAP APIs, messaging, batch, event-driven patterns, vendor integration frameworks | Core systems depend on portals, payments, documents, data providers, and finance systems |
| Policy domain | Quote, bind, issue, endorsements, renewals, cancellations, reinstatements, audits | Policy lifecycle logic drives most downstream behavior |
| Billing domain | Billing plans, direct and agency bill, installments, delinquency, commissions, disbursements | Billing errors directly affect cash flow and customer experience |
| Claims domain | FNOL, coverage verification, reserving, payments, recoveries, subrogation, litigation | Claims configuration affects loss costs, compliance, and customer trust |
| Line of business knowledge | Personal auto, homeowners, commercial package, workers' compensation, specialty, E&S, or life and annuity | Products, rules, and regulation vary sharply by line |
| Regulatory awareness | State rate and form filings, bureau content (ISO, AAIS, NCCI), claims handling rules, statutory reporting | Core system changes are frequently driven by regulatory deadlines |
| Cloud and upgrades | Guidewire Cloud, Duck Creek OnDemand, Majesco CloudInsurer, upgrade and migration planning | Cloud migration and version currency are now central to most core programs |
| Certification | Guidewire Certified Associate or Ace, Duck Creek certifications, insurance designations such as AINS or CPCU | Certification signals currency, though delivery evidence matters more |